The Georgian Art of Service
By Anahit Minasyan

Brosse Street Journal

Wednesday, September 14 2005

At least one person out of four in Tbilisi visits a market every day. Even if it’s just to buy bread or box of cigarettes, they must communicate with a seller. How often is that seller pleasant? [...] Ana Katamidze, executive director of the Association of Young Economists of Georgia, said the poor level of service in markets and restaurant/cafes can be blamed mainly on three circumstances. [full text ...]